Designsensory Intelligence

Case Studies

Unleashing Real Impact. Achieving Real Success.

Discover how diverse companies have leveraged our expertise to break through barriers and achieve remarkable results. From accelerating growth to optimizing performance, our case studies highlight the concrete, actionable outcomes we’ve delivered.

Discover how the MyTN app successfully connected Tennesseans with government services. This case study reveals the data-driven research and strategic approach that drove widespread adoption of the app, including user segmentation and tailored messaging.

  • Large-Scale Survey
  • User Segmentation
  • Tailored Messaging
  • Targeted Outreach

A research-driven rebranding effort at Arrowmont School of Arts and Crafts leveraged community intelligence to forge a visual identity reflecting its Appalachian roots and evolving mission.

  • Creative Concept Testing
  • Brand Positioning
  • Stakeholder Engagement

See how an informed approach to digital marketing, messaging, and direct outreach, helps South Dakota significantly increase its visibility among corporate decision-makers, leading to long-term economic growth and investment.

  • Perception Analysis
  • Targeted Messaging
  • Stakeholder Engagement
  • Brand Positioning

Understanding visitors’ real-time experiences can reveal insights traditional research misses. See how Designsensory Intelligence helped Zoo Knoxville uncover emotional nuances, social dynamics, and environmental influences to transform the guest journey.

  • Ethnographic Study
  • Journey Mapping
  • Customer Satisfaction
  • Visitor Experience

Tennessee Tech University understood the incredible value that research brings to strategy, and tapped Designsensory Intelligence at every opportunity to find ways to more effectively engage faculty, staff and students, and improve their outreach to prospective students.

  • Perceptual Study
  • Creative Concept Testing
  • Ethnographic Study

Vaccines were finally available in significant quantities in the state of Tennessee. The challenge was to catapult people into action – into getting the vaccine.

  • Intelligence Study
  • Qualitative Research
  • Quantitative Research

Brixx Pizza is a full-service restaurant chain headquartered in Charlotte, NC. They realized the need to update their brand and website through a comprehensive research plan.

  • Multiple Focus Groups covering all markets
  • Online quantitative studies
  • UX testing

Seeking a strategic plan to increase the number of annual visitors, Zoo Knoxville needed to understand more about both current visitors and those segments most likely to visit.

  • Mosaic visitor segmentation profiling
  • Qualitative & Quantitative concept testing
  • Quantitative online awareness/perceptual study
  • Satisfaction and NPS research via visitor intercepts

When the Boy Scouts of America (BSA) decided to create an entirely new program geared to both boys and girls, they needed research to determine how to make the most of this new program launch.

  • Parent and Youth Focus Groups
  • Online quantitative studies
  • UX testing on wire frame designs

Like every sport or entertainment venue, Bristol Motor Speedway deals with evolving demographics and must shape the live experience to encourage fans to stay longer, buy more, come more often, and promote that experience to others.

  • Customer Satisfaction
  • Ethnographic studies
  • Fan experience assessment
  • Institution SWOT analysis
  • Net Promoter

Professional sports and national media organizations relied on our national fan sentiment study to help guide them through the decision-making process about sports during the COVID-19 pandemic.

  • Online quantitative, four-wave tracking study with national sample of sports consumers.

We provided deep insights into the root causes of obesity in three Tennessee counties with the most significant obesity rates, helping leaders develop a communications plan with strategic operational tactics for change. 

  • Focus groups
  • Ethnographic journaling and photo diary
  • Hybrid quantitative survey 
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Industries We Work With

Custom primary proprietary market studies such as:

  • Sports
  • Travel & Tourism
  • Economic Development
  • Attractions
  • Food & Beverage
  • Education
  • Energy
  • Professional Services

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